• 2 Days
    Onsite
    None
    Educators & People Leaders

Why This Course Matters

Facilitation is a process of engaging groups to work cooperatively and effectively together and the emphasis is in the involvement of participants in a meaningful manner.

The word ‘facilitator’ comes from the Latin –facilitas, which means ‘easiness’. Thus a facilitator is a catalyst for better group interactions; the role isn’t about providing knowledge or ideas but helping participants make better use of the knowledge and ideas that they collectively possess.

Facilitation processes require a number of different roles to be effective. Several roles can be filled by one person or an entire team can be dedicated to one particular role, depending on the size of the process and the resources available.

To ease these role the facilitation skills encompasses the ‘soft’ communications skills to be applied to unfold the responses from the teams or groups managed.

Facilitation is also the act of engaging participants in creating, discovering, and applying learning insights. Facilitation usually involves a “guide on the side” who asks questions, moderates discussions, introduces activities, and helps participants learn. These evolving skill are important for talent development professionals who conduct facilitate team projects, task forces, committees, and meetings of any type.

“We cannot teach people anything, we can only help them to discover it within themselves.- Galileo Galilei

LEARNING OUTCOMES:

  • Define facilitation and identify its purpose
  • Differentiate between Directive and Facilitative approaches
  • Identify the benefits of facilitation
  • Describe the Roles of a facilitators
  • Differentiate between process & content of a group discussion
  • Identify and apply techniques for preparing for an effective facilitation
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing
  • Manage group dynamics (disruptions, dysfunctions & difficult situations)
  • Apply techniques to gain consensus and collaborative solutions
  • Apply single and double loop constructive feedback
  • Monitor and support for continuous improvement of performance

For more information about the course, click here.

 

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