Why This Course Matters
Learn strategies and skills to better manage and motivate difficult colleagues.
Many of us, at some point in our careers, deal with challenging colleagues, unmotivated subordinates, difficult bosses and customers.
This course focuses on the complexities of managing and motivating challenging employees in a professional setting. Participants will gain a deep understanding of the factors that contribute to difficult employee behaviors and will be equipped with a comprehensive toolkit of strategies and skills to effectively manage and motivate these employees.
Through this course, participants will explore:
- Techniques for identifying difficult employees.
- An in-depth examination of what makes employees difficult, using the Interactionist framework.
- The impact of organizational structures, reward systems, management styles, and individual characteristics on employee behaviors.
- The concept of Person-Role-Job (Mis)fit and its implications.
- Proven strategies for leading and harnessing the potential of “difficult” employees
This course is essential for those who are tasked with leading and managing teams in dynamic and complex environments, ensuring that you are equipped with the knowledge and skills necessary to transform challenging employees into valuable assets.
For more information about the course, click here.
Meet Your Trainer
National University of Singapore
Start your professional learning!
Log in to the HRiQ Learning Management System to view available course dates and register your interest.
