Why This Course Matters
This course is designed to enhance and reinforce middle managers’ capabilities in translating strategy into the business. It examines how technology is impacting and changing middle managers role. It also provides powerful techniques, tips and a framework to support the middle managers; that is often missing.
The course was initially developed and designed in 2014 as a public offering for Singapore Management University. It continues to be conducted every year due to its popularity, easy to adopt tools and contributing success to assisting organizations in their implementation.
Middle managers in strategy implementation are often called the thermal layer as they absorb both the senior managers inputs and the frontline feedback. They are the lynchpin who translate the strategy into what it means for the frontline and also provide the feedback to senior leaders on the progress being made.
The opening of the course immediately addresses the question that middle managers can influence change and explains how they can do it. The participants then receive six powerful tips that allows them to support and drive the implementation. In the second part of the morning the course examines the relationship between gen AI and then explains the eight areas for excellence in, that make up the Implementation Compass™ framework.
In the afternoon the participants assess themselves in their digital maturity. The majority of the afternoon then focuses on the Harvard listed DBS bank case study, written by the course facilitator.
Topics covered:
1. How Middle Managers Influence Change
2. Six Tips for Success
3. Understanding the Implementation Challenge
4. Digital Maturity Assessment
5. Lessons Learned from DBS Case Study
For more information about the course, click here.
Meet Your Trainer
Singapore Management University
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