Why This Course Matters
Are you expected to do more with less? How do you design workflows and business processes in your agency to optimise outcomes?
In this one-day programme, you will learn about process improvements tools and apply the methodologies to help your team and agency become more effective and efficient.
If you are new to Process Improvement, sign up for this introductory workshop now to learn more about the different process improvement tools that are available and how it can be relevant at work.
Learning Outcomes:
- Explain how Lean Management, Six Sigma, Business Process Re-engineering and Agile are used to drive improvements
- Differentiate and assess the value of each methodology
- Apply the appropriate methodology to optimise outcomes
For more information about the course, click here.

Meet Your Trainer
Civil Service College, Singapore
Start your professional learning!
Log in to the HRiQ Learning Management System to view available course dates and register your interest.