Why This Course Matters
Facilitation is key in running successful DT workshop sessions, which are meant to bring together people from diverse backgrounds to work on specific challenges. Creating a space and an environment where people feel confident and can be creative is the key responsibility of the facilitator.
Design Thinking is the latest competitive advantage for businesses across a wide range of industries: tech, education, retail and even aerospace. Design Thinking (DT) has received extensive coverage in major publications like Harvard Business Review and the New York Times. Many companies are incorporating design thinking into their operations to meet the changing needs of customers. Large corporations, like OCBC Bank and Deloitte, are building in-house design teams that can both design and teach others throughout the organisation to design. It was found that for design thinking to function best inside an organisation, a new role of “Design Facilitator” is needed.
If you are already trained in DT and would like to develop yourself further to become an effective DT facilitator, join us for this train-the-trainer programme to deepen your understanding of the steps of DT and mindsets and build the skills necessary to facilitate a DT workshop on your own within your organisation.
Learning Objectives:
This programme aims to equip Design thinking/ UX professionals with essential soft skills such as understanding business context, positioning design thinking, influencing people to drive positive change in their organisations.
The course consists of hands-on practice of facilitation skills and lectures on change management theory, storytelling and design leadership. At the end of the programme, participants will be equipped with a new lens to tackle the business challenge while advocating human-centricity; and developing individual action plans to become a powerful change agent in their organisation.
For more information about the course, click here.
Meet Your Trainer
Singapore Management University
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