Why This Course Matters
People are most important in the complex ecosystem of interdependent parts of an organisation. So how do you build a close working relationship with your stakeholders in a world of information overload, super fast-moving happenings and ever-changing office arena? How do you communicate effectively, have their ears and hearts, and affinity in a 'new normal' environment?
Through this course, you will better understand your stakeholders, develop a positive working relationship based on cooperation and mutual respect, and maximise long-term benefits.
Learning Outcomes:
- Better identify and understand your stakeholders
- Manage their expectations through rapport and an enhanced working relationship
- Effectively communicate through identifying and overcoming communication barriers
- Better understand personalities and manage conflicts
- Apply stakeholder relationship management techniques to gain stakeholders' confidence and cooperation in new product roll-outs, news announcements, changes/restructuring, issues management and crisis
For more information about the course, click here.
Meet Your Trainer
Marketing Institute of Singapore
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