Why This Course Matters
Strategic Conflict Management for Professionals Module 1 is an intensive two-day training programme conducted by SAL-SMC to learn the foundations of interest-based mediation which focuses on the disputing parties’ interests and encourages a broader range of solutions.
You will learn about the nature of conflicts and the most effective techniques to manage them. These fundamental dispute resolution strategies can be applied in diverse situations to manage work relationships within an organisation or with external parties, or to build stronger and more effective teams.
This is a highly interactive training programme with role plays and exercises. Anyone who is interested in acquiring mediation skills, including lawyers as well as C-suite executives, professionals, managers and other executives who want to advance their professional skills, should attend this training.
Participants will be able to:
- Learn to uncover parties’ interests
- Apply structure to the mediation process
- Facilitate outcomes that are acceptable to both parties
For more information about the course, click here.
Meet Your Trainer
Singapore Mediation Centre
Start your professional learning!
Log in to the HRiQ Learning Management System to view available course dates and register your interest.
